Return and Refund Policy – Royal Hub

At Royal Hub, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

Customers may request a return within 30 days of receiving their order, provided the product meets the applicable return conditions.

To qualify for a return:

• The item must be unused and in its original condition.
• The product must be returned with its original packaging.
• Proof of purchase may be required.

How to Request a Return

To request a return, please contact us at shoproyalhub@gmail.com with your order number and reason for the return.

Our support team will review your request and provide further instructions.

Refund Processing

Once your return or refund request has been accepted, your refund will be processed within 7 days.

The refund will be issued to your original payment method. Depending on your bank or payment provider, additional time may be required for the funds to appear in your account.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and supporting photographs.

Contact Us

Email: shoproyalhub@gmail.com
Phone: +55 (51) 3358-0200